Use patient-specific coaching in your health equity initiative

Expecting patients to adhere to their care plan is challenging when they lack trust in the system, have no support network and lack the knowledge to be advocates for their health.

Health systems can utilize culturally competent coaches who will meet with patients and provide a detailed review of their insights report and deliver guidance on how a they can be more engaged to advocate for their care.

It’s time to use patient-specific coaching in your health equity initiative to break the chain of systemic inequity, increase community trust, and improve outcomes for diverse patient populations.

patients affected by social determinants of health

Empower patients with health equity coaches

With Truity™, multi-disciplinary teams provide patients with health equity consultations to increase adherence to their care plan. These teams include the right clinicians, interpreters, and family members to provide the support needed.

Here’s how it works:

After meeting with their provider, patients receive a prompt to log in to their patient portal.

In the portal, they can download a personalized insight report with health literacy appropriate plain language articles and recommendations related to their specific conditions.

Your patients will receive nudges and reminders to schedule a health equity consultation.

If the health consultation occurs, the care team discusses the patient’s conditions, provides follow up visits and tests, and educational resources to keep them engaged in their care plan.

Sources

1. Medicaid’s role in addressing social determinants of health. Robert Wood Johnson Foundation. https://www.rwjf.org/en/library/research/2019/02/medicaid-s-role-in-addressing-social-determinants-of-health.html. Published February 1, 2019. Accessed July 18, 2022.